Revlence is an AI-powered CX Governance platform that transforms customer conversations into governed, revenue-aligned action. It ingests calls, chats and messages, uncovers the root causes of friction, dissatisfaction and churn, and quantifies the revenue and lifetime value at risk.
Revlence is used by executives, CX leaders and contact centre leaders who need a clear connection between customer experience and financial outcomes, with structured governance over initiatives and their impact.